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Refund policy

Satisfaction Guaranteed

We stand behind every product we sell.

If you're not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.

Return Requirements

Product must be returned within 30 days.
Item should be in original packaging whenever possible.
Proof of purchase may be required.

Refund Processing

Refunds are typically processed within 5–10 business days after the returned item is received and inspected.

Exchanges

We are happy to exchange defective or damaged items at no additional cost.

For assistance, contact:
Frank@HouseofFranksCoffee.com